Cookie
Policy
About This Cookie Policy
This Cookie Policy explains how London Van Hire (“we”, “us”, “our”) uses cookies and similar tracking technologies when you visit londonvanhire.com. It explains what these technologies are, why we use them, and the choices you have to control them, in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).
By continuing to browse our website, you agree to our use of cookies as described in this policy, unless you have disabled them via our cookie consent banner or your browser settings. This policy should be read alongside our Privacy Policy, which explains how we collect, use and protect your personal data.
What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone or other device when you visit a website. They are widely used to make websites work more efficiently, to remember your preferences, and to give website owners information about how their site is used. Cookies can be “session” cookies, which are deleted automatically when you close your browser, or “persistent” cookies, which remain on your device for a set period, or until you delete them.
In addition to cookies, we may use similar technologies such as pixels, tags and local storage to collect information about how you use our site. For simplicity, this policy refers to all such technologies collectively as “cookies”.
Essential (Necessary) Cookies
These cookies are strictly necessary for our website to function properly and cannot be switched off in our systems. They are usually only set in response to actions you take, such as saving your cookie preferences, requesting a van hire quote, or filling in one of our booking or contact forms. Essential cookies do not store any personally identifiable information and do not require your consent to be used.
Examples include cookies that remember the cookie preferences you have set through our consent banner, keep you securely signed in where applicable, and protect our forms against spam and abuse while you browse our fleet, location and rental pages.
Functional Cookies
Functional cookies allow our website to remember choices you make, such as your preferred van size, rental period or local depot, and to provide enhanced, more personalised features. They may also be used to support services you have chosen to interact with, such as our customer reviews and testimonials widget.
These cookies may be set by us or by trusted third-party providers whose features we have added to our pages. If you do not allow these cookies, some or all of these features may not work as intended.
Analytical & Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us understand which van types and location pages are most popular, how visitors move around the site, and where we can improve the booking journey. We use tools such as Google Analytics, deployed through Google Tag Manager, to collect this information.
All information collected by these cookies is aggregated and, therefore, anonymous. If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor or improve its performance.
Marketing & Advertising Cookies
Marketing cookies are used to track visitors across websites. They allow us, and our advertising partners such as Meta (Facebook), to build a profile of your interests and show you van hire adverts that are more relevant to you, both on our site and elsewhere online. We use technologies such as the Meta Pixel, managed through Google Tag Manager, to measure the effectiveness of our advertising campaigns.
These cookies may also be used to limit how many times you see an advert from us and to help us measure the return on our marketing activity. If you do not allow these cookies, you will still see adverts, but they will be less tailored to your interests.
Third-Party Cookies
Some cookies on our website are placed by third-party services that appear on our pages or support our marketing. We use Google Tag Manager to manage the tags that, in turn, place cookies for services including Google Analytics (analytics), Google’s spam and security checks (to protect our forms), Meta Pixel (advertising) and Elfsight (to power embedded review and testimonial widgets).
We do not control the cookies set by these third parties, and their use of your information is governed by their own policies. For more information, please refer to Google’s Privacy Policy at policies.google.com/privacy and Meta’s Cookie Policy at facebook.com/policy/cookies.
Managing Your Cookie Preferences & Your Rights
When you first visit londonvanhire.com, you will see a cookie banner that lets you accept or reject non-essential cookies and manage your preferences by category. You can review or change your choices at any time by reopening the cookie settings link in the footer of our website.
You can also control or delete cookies through your browser settings, and independent guidance is available at aboutcookies.org. Please note that blocking or deleting cookies may affect the functionality of our website. Under UK GDPR, you also have the right to access, correct, delete or restrict our use of your personal data. To exercise these rights, or if you have any questions about this policy, please contact us at info@londonvanhire.com, by phone on 020 3987 1765, or by post at Unit 35 & 36 Metropolitan Park Estate, Derby Rd, London UB6 8UQ.